Orders received prior to 12pm on Monday to Friday are usually shipped for next working day delivery. Pre 12 and Saturday Pre 12 shipping is available in certain circumstances, please contact us for details.
Shipping charges for your order will be calculated and displayed at checkout.
International customers please contact us for a quote and delivery time
We reserve the right to change the shipping option and if we do then we will alert you on what we have changed it to.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
You must inform us within 2 working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Please save all packaging materials and damaged goods before filing a claim.
If your item is not in stock, we will back order for you.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example, if the goods are faulty or mis-described.
Any goods returned must be in saleable condition.
These terms apply to your order. We may change our terms at any time, so please do not assume that the same terms will apply in the future.
For orders made from the UK or the European Union 20% VAT is added.